Contact Us Page in the 1Win

Players from India having questions about the 1Win app can use various ways of communication to reach the support team. In particular, you can start a live chat, send an email, or even give us a call. Depending on what exact type of communication you choose, you will wait for a response from 15 seconds, on average, to a couple of hours.

Live Chat

The icon with live chat is located in the lower part of the page. By tapping it, you will open a special window from where you can send a quick message to our support service team. With live chat, you can receive quick responses to all your queries.

Email Support

We provide our customers from India with a lot of useful email addresses so that they can send their questions as well as suggestions about any improvements of our application they would like to recommend. The list of all our email addresses can be found below:

• Technical support: support@1win.xyz;
• Security service: security@1win.xyz;
• Payments questions: payments@1win.xyz;
• Commercial offers: business@1win.xyz;
• Affiliate program: partner@1win.xyz.

When sending your queries or suggestions via any of those email addresses you should keep in mind that the answer may come in one-two hours. In some cases, we leave the right to extend the pending time to 24 hours.

Phone Numbers

If you want to talk to one of our support team members in Hindi, you can contact us directly via the 1Win app. We offer a couple of phone numbers that you can use in order to get quick responses to your queries. By dialling +91 79016 56951 or +91 79016 56971 you will speak to one of our professional technical support team members at any time (this method is available 24/7).